Artiflex - Terms of Use

1 Acceptance of Terms

By accessing the Artiflex website, browsing the site, and making purchases online, you accept these terms of use without reservation.

If you do not agree with all these terms, you should not use our website.

These terms constitute a valid and effective legal agreement with Artiflex South Africa, the administrator of this website and Artiflex brand.

2 Definitions

"Website": refers to the Artiflex website and all its subdomains
"Product": Artiflex natural joint, anti-inflammatory and pain relief cream
"User": Any person who accesses our website
"We": Artiflex South Africa, owner, promoter and administrator of the brand
"You": Any physical and legal persons involved

3 Authorized Use of the Website

3.1 Permitted Uses

You may use our website to:

View information about our products
Place orders and make purchases
Request customer support
Access educational information
Communicate with our medical team and customer service

3.2 Prohibited Uses

Use of the website is prohibited for:

Copying or reproducing, totally or partially, without authorization
Distributing viruses and malicious software
Engaging in illegal activities
Reverse engineering or analyzing source code
Infringing intellectual property rights
Engaging in spam or unsolicited email activities

4 User Registration and Account

To access certain sections of the website, you may need to create a user account. You commit to:

Provide accurate, complete, valid and up-to-date information
Keep your personal data updated
Maintain the confidentiality of your password
Immediately notify any unauthorized use of your account
Be responsible for all activity occurring under your account

5 Products and Services

5.1 Product Description

Artiflex is a natural dietary supplement, not a medicine, for complementary use in the general care of joints and muscles. Results may vary between individuals based on individual health factors.

5.2 Consultations and Advice

We offer informational and educational consultation services about the product. However, the information provided does not constitute professional medical advice and does not replace professional medical consultations.

Guidance on general natural benefits
Informational and guidance logic
Product administration and application
Possible effects and expected timeframe

6 Payments and Policies

6.1 Payment Methods

We accept the following payment methods:

Credit and debit cards
Bank transfers
Cash on delivery where applicable
EFT and other electronic payment methods

6.2 Pricing and Billing

Prices are displayed in South African Rand (ZAR)
Prices include VAT where applicable
Prices may change without prior notice
Electronic invoice issuance available

6.3 Shipping and Delivery

We ship nationwide within South Africa
Delivery time varies according to destination city
Shipping costs calculated according to zone and weight
Free shipping on orders above a certain amount
Tracking available for all shipments

7 Returns Policy

We accept returns under the following conditions:

Product must be in original condition
Must contact us within the first days of receipt
Return must be made within 7 calendar days
Administrative return costs may apply

8 Medical Advice Policy

While we offer educational information about products, our guides and recommendations do not substitute professional medical advice.

It is the user's responsibility to:

Seek medical supervision before starting any new treatment
Inform their doctor about any supplements being taken
Read and follow product instructions
Discontinue use if experiencing adverse effects

9 Intellectual Property

All website content, including texts, images, logos, trademarks, videos, audio and software, is the property of Artiflex South Africa or its licensors and is protected by intellectual property laws.

Reproduction, distribution, modification or any other use of content is prohibited without prior written authorization.

10 Limitation of Liability

To the maximum extent permitted by law:

We do not assume responsibility for indirect damages that may arise from using our product
Our liability is limited to the value of the purchased product
We are not responsible for service interruptions
We do not guarantee specific product results

11 Warranty Legislation

Our warranties are governed by the provisions of:

South African Consumer Protection Act
Consumer Protection Act 68 of 2008
South African consumer defense law provisions
National Consumer Commission regulations

12 Privacy and Data Protection

The collection, use and protection of your personal data is governed by our Privacy Policy, which forms an integral part of these terms.

13 Modifications

We reserve the right to modify these terms at any time. Modifications will take effect upon publication on the website.

It is the user's responsibility to periodically review these terms to stay current with any changes.

14 Termination

We may terminate or suspend website access at any time, with or without cause, with or without notice, effective immediately, which may result in forfeiture and destruction of all information associated with the account.

15 Applicable Law and Jurisdiction

These terms are governed by South African law. Any disputes will be resolved through the competent courts of South Africa.

If any part of these terms is deemed invalid, the remaining parts will continue to apply.

Terms of Use