Privacy Policy

We use collected information for:

• Consultations and advice: Provide personalized joint health consultations
• Order processing: Manage product orders and shipping
• Communication: Send information about product use and other relevant content
• Service improvement: Analyze website usage to improve user experience
• Direct marketing: Send special offers with your prior consent
• Legal compliance: Comply with legal and regulatory obligations

We process your personal data under the following legal bases:

• Consent: When you have given us explicit consent
• Contract: To fulfill product sale terms
• Contractual compliance: To fulfill our contractual obligations
• Legal compliance: To comply with specific legal obligations

We do not sell, rent, or share your personal data with third parties, except in the following circumstances:

• Service providers: Companies that help us provide our service (shipping, payments, analytics)
• Legal compliance: When required by law or to protect our rights
• Legal responsibilities: When required by law or competent authorities
• Rights protection: To protect our legitimate rights, property, or security

We implement appropriate technical and organizational security measures to protect your personal data:

• Encryption: All data transmissions are encrypted
• Access controls: Restricted access to personal data
• Security monitoring: Continuous threat monitoring
• Regular security audits
• Staff training on data protection

We retain your personal data only for the time necessary to:

• Fulfill the purposes for which they were collected
• Comply with our statutory legal obligations
• Meet legal, accounting and reporting requirements
• Resolve disputes and enforce our agreements

Under applicable data protection legislation, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of personal data
• Restriction: Request limitation of data processing
• Portability: Request transfer of data to another provider
• Objection: Object to data processing under certain circumstances
• Withdraw consent at any time

We use cookies and similar technologies to:

• Improve website functionality
• Analyze site traffic and usage
• Personalize your experience
• Remember your preferences
• Provide more relevant content and services